DOI:https://doi.org/10.55571/em.2023026
Authors:Vijayan Gurumurthy Iyer
Affiliation:Bihar Institute of Public Administration & Rural Development (BIPARD), Patna, Gaya-823001, Bihar, India
Information:Received: May 10, 2023 | Accepted: May 16, 2023 | Published: May 25, 2023
Abstract:Total Quality Management (TQM) can be defined as a quality management approach centered on quality, based on the participation of all its members and aiming at long term success through customer satisfaction and benefits to all members of the organization and society. Strategic environmental assessm…
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